Common Questions · Erectile dysfunction · No. 24
Why men don't ask
Most men with erectile dysfunction want help. Very few get it. The gap between those two facts is the largest unforced error in men's health.
By Mr Musaab Yassin, Consultant Urological Surgeon & Andrologist. Oxford and central London.
The assumption is that men who do not come forward have decided the problem is not worth treating. The research says something more uncomfortable: most of them have already decided they want treatment, and something else is stopping them.
The number that should end the debate
In a Dutch primary-care survey, 85.3% of men with erectile dysfunction wanted help. Only 10.4% received medical care.1
That is an eight-fold gap between wanting and getting, and it is not explained by indifference.
The delay is measurable. In previously untreated Turkish men, the mean interval before seeking help was 24.5 months — two years — with embarrassment and the belief that ED is a normal part of ageing given as the main reasons.2 In a UK erectile dysfunction clinic, 53% of men had lived with the problem for more than five years before attending; 47% named embarrassment as the barrier and 29% did not know treatment existed.3
The most striking figure comes from Japanese primary care, where 92% of attending men met criteria for ED and exactly one man had ever discussed sexual dysfunction with his doctor.4
Against that, the MHRA's estimate that 44% of UK men over 40 with ED have never sought professional help starts to look conservative.
Why it lands as more than a physical problem
Because it collides with a version of masculinity built around virility, control and performance.56 Men in qualitative studies do not describe frustration about erections. They describe humiliation, damaged self-worth, and feeling less of a man.78
There is a finding here that goes further than description. In a survey of 507 men, stronger precarious manhood beliefs — the sense that manhood is a status which must be continually earned and can be lost — were associated with poorer erectile function, even after accounting for age, education, self-stigma and conformity to traditional masculinity.9
That is a correlation, not proof of cause, and I would not tell a man his beliefs gave him ED. But it is consistent with what happens clinically: the belief creates the performance monitoring, the monitoring creates the failure, and the failure confirms the belief.
The mental-health consequences are quantifiable too. In 390 men with ED, repeated shame-related experiences were associated with a 16% higher likelihood of anxiety or depression; moderate ED with 17% and severe ED with 31%.10
What actually keeps men silent
Not one thing, and rarely the one people assume.
Embarrassment and self-stigma. A meta-analysis of the help-seeking literature found that public stigma feeds self-stigma, and it is self-stigma that is most directly tied to whether someone actually seeks help.11 The problem is not primarily what others think. It is what the man has concluded about himself.
Not knowing help exists. Nearly a third of men attending that UK clinic did not know ED was treatable.3 In Japan, men who wanted treatment cited not knowing their GP could provide it.4
Expecting not to be asked. Across studies men wait, hoping the subject will come up in a consultation about something else.12
Chronic illness makes it worse, not easier. Men with type 2 diabetes describe silent distress — shame around disclosure, a fragmented sense of sexual identity, and sexual healthcare services that did not work.13 A mixed-methods review in diabetes found men stayed quiet and hoped it would be raised for them, while embarrassment, helplessness, cost and dismissive clinicians got in the way.14
And it is worse again for some men than others. Among 644 men with sexual problems in Poland, 84.5% had never sought professional help, and both gay identity and concealment of that identity were associated with lower odds of consulting a specialist.15 Reviews of LGBTQ+ patients with chronic disease find the same barriers, compounded by heteronormative assumptions in the consultation itself.16
What moves men toward care
A partner, usually. Relationship difficulties prompted help-seeking in 65% of men in the UK clinic sample, and 73% had already discussed the problem with a partner before attending.3 Which is worth knowing in reverse: men without a partner, or hiding it from one, lose the commonest route in.
Being asked directly. This is the most consistent facilitator in the entire literature. Men want clinicians to raise sexual health proactively rather than waiting to be told.51742
A consultation that treats it as medicine. The European Society of Sexual Medicine recommends that assessment explicitly include low self-confidence, embarrassment, partner communication difficulties and stigma-related barriers — not as an afterthought, but as part of the clinical assessment of ED.18
Why tablets alone are the wrong plan
The same ESSM position statement concludes that combining medical treatment with psychological approaches is preferred over either alone, and that psychological treatment improves both adherence and relationship quality.18
That matters commercially as well as clinically, because the entire direct-to-consumer model is built on the opposite proposition: a prescription, delivered discreetly, with no conversation attached. It removes the embarrassment and it removes the assessment at the same time.
Online and anonymous formats do have a place. Internet-based cognitive behavioural therapy and digital psychoeducation show promise for erectile function, sexual satisfaction, performance anxiety and confidence, and may lower the barrier for men who cannot face the conversation in person — though adherence is often below 60%.1920
How strong is the evidence?
The prevalence and delay figures come from cross-sectional surveys in several countries, which is good evidence for the size of the gap and poor evidence for why any individual man waited.1234 The qualitative work is consistent across settings and cultures, which is its strength.5713 The precarious-manhood finding is a single well-conducted survey and should be read as association only.9 The treatment recommendations come from a society position statement rather than randomised trials.18
None of it is UK-specific except the clinic study.3 The pattern, however, is remarkably stable across every country in which it has been examined.
Bottom line
If you have not raised this, you are in the overwhelming majority — and, on the evidence, probably in the majority who would like to.
The barrier is rarely the erection. It is embarrassment, the belief that this is what ageing looks like, and not knowing that a real assessment exists between doing nothing and buying tablets from a website.
You will not embarrass me, and I have never once thought less of a man for raising this. What I have thought, often, is that he waited years — and that in those years a treatable vascular problem went unexamined. The consultation is medical from the first sentence, which is usually a relief rather than a disappointment.
If it helps, two related pages: what your partner may be reading into it, and what to do if you have already raised it and been dismissed.
If this sounds like you
A first consultation is £295, and follow-up £190. It usually runs at least twenty minutes; allow up to an hour if you are likely to need a scan, a flow test, or blood or urine tests on the day. You do not need a referral to book privately, and you are under no obligation to proceed with anything.
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The 22 studies behind this page▾
- de Boer BJ, Bots ML, Lycklama à Nijeholt AAB, Moors JPC, Verheij TJM. The prevalence of bother, acceptance, and need for help in men with erectile dysfunction. Journal of Sexual Medicine. 2005;2(3):445–50. doi:10.1111/j.1743-6109.2005.20364.x
- Gülpinar Ö, Haliloğlu AH, Abdulmajed MI, Bogga MS, Yaman Ö. Help-seeking interval in erectile dysfunction: analysis of attitudes, beliefs, and factors affecting treatment-seeking interval in Turkish men with previously untreated erectile dysfunction. Journal of Andrology. 2012;33(4):624–8. doi:10.2164/jandrol.111.013946
- Megarity S, Dinsmore W, Bell L, McCarty E. Erectile dysfunction clinic: exploring drivers and barriers to seeking help. Sexually Transmitted Infections. 2017;93:A75. doi:10.1136/sextrans-2017-053232.222
- Takeuchi Y, Otsuka R, Kojima H, Fetters MD. Comparison of self-report and objective measures of male sexual dysfunction in a Japanese primary care setting. Family Medicine and Community Health. 2021;9. doi:10.1136/fmch-2020-000403
- Ullah A, Hussain A, Chaudhry T. Men's experiences and decision-making in erectile dysfunction treatment: a qualitative evidence synthesis. Cureus. 2026;18. doi:10.7759/cureus.111413
- Chambers SK, Chung E, Wittert G, Hyde MK. Erectile dysfunction, masculinity, and psychosocial outcomes: a review of the experiences of men after prostate cancer treatment. Translational Andrology and Urology. 2017;6:60–8. doi:10.21037/tau.2016.08.12
- Allen MS, Wood AM, Sheffield D. The psychology of erectile dysfunction. Current Directions in Psychological Science. 2023;32:487–93. doi:10.1177/09637214231192269
- Gahm E, Peterson M, Larsson K. Men's views on causes and consequences of erectile dysfunction or premature ejaculation in a primary care population: a qualitative study. Scandinavian Journal of Primary Health Care. 2024;42:355–64. doi:10.1080/02813432.2024.2327501
- Walther A, Rice TR, Eggenberger L. Precarious manhood beliefs are positively associated with erectile dysfunction in cisgender men. Archives of Sexual Behavior. 2023;52:3123–38. doi:10.1007/s10508-023-02640-4
- Quang N, Van Truong L, Chung E, et al. Predicting anxiety and depression among erectile dysfunction patients: a cross-sectional study. American Journal of Men's Health. 2024;18. doi:10.1177/15579883231223502
- Yu BCL, Chio FHN, Chan KKY, et al. Associations between public and self-stigma of help-seeking with help-seeking attitudes and intention: a meta-analytic structural equation modeling approach. Journal of Counseling Psychology. 2022. doi:10.1037/cou0000637
- Yousaf O, Grunfeld EA, Hunter MS. A systematic review of the factors associated with delays in medical and psychological help-seeking among men. Health Psychology Review. 2015;9:264–76. doi:10.1080/17437199.2013.840954
- Kordi Rozveh A, Afshari A, Sayadi L, et al. Exploring sexual health challenges in men with type 2 diabetes-related erectile dysfunction: a qualitative study. BMC Public Health. 2026;26. doi:10.1186/s12889-026-26640-w
- Hadisuyatmana S, Malik G, Efendi F, Reisenhofer S, Boyd JH. The experiences and barriers in addressing type 2 diabetes mellitus-associated erectile dysfunction: a mixed method systematic review. Systematic Reviews. 2023;12. doi:10.1186/s13643-023-02303-4
- Grabski B, Kasparek K, Koziara K, Mijas M. Professional help-seeking in men experiencing sexual problems — the role of sexual identity and minority stress. Journal of Sexual Medicine. 2022. doi:10.1016/j.jsxm.2022.04.012
- Kokay W, Power E, McGrath M. A mixed study systematic review and meta-analysis of sexuality and sexual rehabilitation in LGBTQI+ adults living with chronic disease. Archives of Physical Medicine and Rehabilitation. 2022. doi:10.1016/j.apmr.2022.07.018
- Alnazari M, Abdullah S, Aljohani A, et al. Prevalence of erectile dysfunction and help-seeking behavior among patients attending primary healthcare centers for non-urological complaints. Healthcare. 2025;13. doi:10.3390/healthcare13091088
- Dewitte M, Bettocchi C, Carvalho J, et al. A psychosocial approach to erectile dysfunction: position statements from the European Society of Sexual Medicine. Sexual Medicine. 2021;9. doi:10.1016/j.esxm.2021.100434
- Srisadono A, Adamas M, Pakpahan C, Branco C. Internet-based cognitive behavioral therapy, web-based counseling, and online/digital psychoeducation for male sexual dysfunction: a systematic review. Sexual Medicine Reviews. 2026;14(2). doi:10.1093/sxmrev/qeag020
- Liu X, Luo Z. Communicating male sexual dysfunction: the medicalization and psychologization of sexual experiences in Chinese online medical consultations. Social Science & Medicine. 2024;350:116927. doi:10.1016/j.socscimed.2024.116927
- Mühle E, Kronthaler S, Oesterling C, et al. Gaps in diagnosis and unmet healthcare needs in male sexual dysfunction and chronic health conditions: insights from a German population-based study. Basic and Clinical Andrology. 2025;35. doi:10.1186/s12610-025-00293-y
- Hinchliff S, Lewis R, Wellings K, Datta J, Mitchell K. Pathways to help-seeking for sexual difficulties in older adults: qualitative findings from Natsal-3. Age and Ageing. 2021;50:546–53. doi:10.1093/ageing/afaa281
Mr Musaab Yassin is a Consultant Urological Surgeon and Andrologist practising in Oxford and central London. FRCS (Urol). GMC 6118378. Reviewed August 2026.
This page gives general information and does not replace an individual assessment. Figures quoted come from published research and describe groups of patients rather than any one person — your own history, anatomy and priorities change what they mean for you.